Dignified Funeral and Cremation Services

BEAN FUNERAL HOMES CREMATION CODE OF ETHICS

Promised by Every Bean Employee - BeanFuneralHomes.com

PERSONAL COMMITMENT

As an employee of Bean Funeral Homes & Crematory, Inc., I hereby adopt and uphold the Bean Funeral Homes Cremation Code

of Ethics as a set of values and minimum standards and pledge to perform in a manner consistent with or greater than the Code

of Ethics maintaining respect, dignity, and care for the deceased and the survivors. All references herein to "Authorizing

Agent" refer to the person(s) with the legal authority to control the disposition of the remains.

THE DECEASED AND IDENTIFICATION

Regarding those tasks applicable to me that are within my care or control, beginning with the transfer from the

place of death until the cremated remains are either placed in the final resting place or returned to the

Authorizing Agent or their assignee, the remains of the deceased shall be handled in a dignified manner which

shall include the following:

RESPECT AND DIGNITY: Prior to cremation, the remains of the deceased shall be properly clothed or covered and at all times the

cremated remains will be handled and protected with dignity and respect.

IDENTIFICATION SYSTEM: The crematory shall at all times be able to identify the remains of the deceased before, during, and after

cremation.

PRE-CREMATION PREPARATION: Prior to cremation, the remains of the deceased are to be properly handled in a manner

consistent with generally accepted mortuary methods and any applicable governmental agency policies, laws, rules and

regulations.

POSITIVE IDENTIFICATION BY AUTHORIZING AGENT: Prior to cremation, the remains of the deceased shall be positively identified by

the Authorizing Agent or their assignee.

PERSONAL POSSESSIONS: The placement or removal of any personal possessions, such as jewelry etc. to be cremated with the

deceased, must be by written instruction of the Authorizing Agent. It is recommended that any jewelry that the Authorizing

Agent wishes to remain with the cremated remains be placed into the urn, if possible.

FOREIGN MATERIAL: Nonbiological, non-combustible, metallic material, insomuch as possible, shall be separated and removed

from the cremated human remains and recycled and/or disposed of in a non-recoverable manner in keeping with standards set

by the Cremation Association of North America (“CANA”) and in accordance with all applicable laws. (See Policies, Procedures &

Requirements, The Cremation Process)

CONSUMER RIGHTS AND EXPECTATIONS

Cremation consumers shall be afforded the following courtesies and considerations as may be applicable.

GOOD FAITH: All interactions will be with professionalism, respect, dignity and in accordance with all applicable laws.

FULL DISCLOSURE: A written explanation of the cremation process including any restrictions, such as metal caskets, will be

provided to the Authorizing Agent prior to the performance of any cremation and any questions related to the process or

potential options of final disposition will be answered. All documents required by law, including any authorizations, will be

explained. Copies of documents executed by the Authorizing Agent will be provided for Authorizing Agent’s retention.

WITNESSING: The Authorizing Agent shall be advised of their right to witness the placement of the deceased into the cremation

chamber. Witnessing of any aspect of the cremation and processing procedure shall be in compliance with all applicable law

and any safety regulations.

SCHEDULING OF CREMATION: Prior to cremation, the approximate scheduling of the cremation shall be disclosed in writing and

acknowledged by the Authorizing Agent.

RELEASE OF CREMATED REMAINS: Cremated remains shall only be released, delivered, mailed or disposed of in a dignified

manner, in accordance with the law, and with express written consent of the Authorizing Agent.

THE CREMATORY

Cremation consumers can be assured that the operational standards of the crematory adhere to the following.

CERTIFIED OPERATORS: All cremations are performed under the auspices of an operator certified by the Cremation Association of

North America (“CANA”) or another recognized authority.

INDIVIDUAL CREMATION: All cremations are performed individually. Cremation is restricted to the cremation of human remains.

RECORDKEEPING: Records, logs and documentation are maintained in a clear, correct, organized and timely manner.

CLEANLINESS: The crematory will be maintained in a clean, orderly manner and ready for unannounced inspection at any time.

RECOVERING CREMATED REMAINS: After each and every cremation, manual means, such as brushing, and industry-specific

mechanical means, such as vacuuming, will be employed to retrieve the cremated remains.

DISPOSITION OF CREMATED REMAINS: 100% of the cremated remains recovered from the cremation chamber and processing

equipment shall be prepared for disposition in the manner directed per the written instructions of the Authorizing Agent.

ANIMALS AND PETS: The crematory will not cremate animals or pets.

APPLICABLE LAW: The crematory and all assigned personnel will obey and operate in compliance with all laws, rules and

regulations of any governmental authority with oversight or jurisdiction over the crematory.

CREMATORY PERSONNEL: The crematory will only employ individuals of integrity to operate the crematory, interact with the

public, maintain records and engage in the recovery, handling and delivery of cremated remains.

EDUCATION AND TRAINING: The crematory is committed to providing initial training and certification for its staff.